6 Questions to Ask Before Adding Brands on Discord

brands on discord

In today's ever-evolving digital landscape, brands are constantly seeking innovative avenues to connect with their audience. Enter Discord—a platform that's transcended its gaming roots, emerging as a potent tool for businesses to foster genuine connections and amplify their brand voice.

As brands on Discord continue to flourish, the question arises: How do brands build Discord channels successfully? If you're contemplating diving into the world of brand discord, you’re in luck. We’ve posed the six pivotal (and sometimes very basic) questions every brand should ask before creating a brand Discord channel strategy. 

The Evolution of Discord: From Gaming to Branding

Once an intimate sanctuary for gamers, Discord has undergone a metamorphic journey from its initial gaming-centric enclave to a branding powerhouse. It began as a hub where gamers congregated to discuss strategies, share experiences and build camaraderies. But as its features expanded and its user-friendly interface improved, its appeal widened.

Soon, educational institutions, social groups, and notably, businesses began to see the platform's potential. Brands recognized the chance to create personalized ecosystems where they could interact more organically with their audiences. As brands on Discord flourished, the platform's versatility became evident.

Today, it's not just a chat room; it's a space where brands nurture their communities, offering exclusive content, insights and genuine interactions.

Ready? Let’s get started.

Question 1: What is Discord and How Can It Benefit My Brand?

Yes, very basic, but important to ask. Always be intentional when launching a new communication platform. Discord has grown from a gaming-centric app to a multifaceted communication platform, suitable for a vast array of communities from businesses to social groups. There’s a lot going on, so be clear about what you want.

As brands on Discord gain traction, they can capitalize on its features—such as text channels, voice channels and direct messaging—to foster stronger relationships with customers, which in turn boosts brand loyalty and aids product/service improvements.

Question 2: Why is Discord's Branding Potential Different?

Discord is a self-contained ecosystem, a unique bubble in the vast universe of social media platforms. Not dissimilar to how Reddit often operates in a vacuum…but Discord is even more segmented. That said, Discord’s versatility, server moderation tools, custom emojis and third-party integrations make it a powerful platform for branding. Brands can leverage Discord to build communities, host events and launch campaigns, leading to increased engagement and feedback.

Question 3: How Do I Launch My Brand on Discord?

Initiating your brand's presence on Discord requires a systematic approach. Here’s a “Complete Guide to Discord Marketing Strategies that gives an in-depth look at the steps. For the purposes of this blog, the most basic steps include: 

  • Set up a Discord brand server and invite members.

  • Foster a community through events and activities.

  • Design specific channels for varied purposes.

  • Use bots for automation and moderation.

  • Monitor server metrics to tweak your strategies.


Question 4: What Strategies Are Most Effective for Discord Branding?

Again, check out this in-depth guide. But, for brands on Discord, a sampling of effective strategies encompass:

  • Offering exclusive content.

  • Hosting contests and live events.

  • Sharing expert knowledge about your brand.

  • Encouraging user-generated content.

  • Collaborating with influencers.

  • Consistently promoting and refreshing server content.

  • Maintaining a consistent brand image across the server.

Calculating whether you have the resources to pull something like this off—or a full-service advertising agency partner—will help inform your decision to launch a brand Discord.

Question 5: How Can I Ensure My Discord Branding Remains Authentic?

Remember, Discord thrives on community. For brands on Discord, authenticity is key. Adopting strategies that resonate with the community's interests and values, offering exclusive insights, being responsive and maintaining a consistent branding voice can help in making genuine connections. Brands on Discord might consider partnering with Discord influencers to shepherd them into the community and build awareness of the channel.

Question 6: Which Metrics Should I Focus On to Evaluate My Brand's Performance on Discord?

It’s always a good idea to measure whether your campaign or platform launch has an impact. Analytics offer insights into your Discord brand campaign's performance. Key metrics to focus on include:

  • Number of active users.

  • Server growth and retention rates.

  • Engagement metrics and channel visits.

  • Referral sources and overall server activity.

  • Content engagement and conversion rates.


Harnessing the power of Discord for branding requires strategic planning and execution. But with the right approach, brands can tap into Discord's rich community, fostering strong, authentic connections with their audience. Dive in, adapt, and watch as brands on Discord resonate powerfully within its ecosystem.

Back to The Thirst.

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